Repair requests
Tell us the location, gate type, current position, symptoms and when the failure began. Photos and operator information help with triage.
Service department
Gate service department: repair, maintenance & system reviews
When an entrance fails, a clear service request helps separate a gate-mechanics problem from an operator, detection, access-control or power issue.
What to evaluate
Decisions that shape the system
Access-control issues
Identify whether the issue affects every user, one card or fob, keypad codes, intercom calls or a specific schedule.
Preventive maintenance
Document recurring faults, inspect wear, test the working safety devices and keep a maintenance history for the board or property manager.
Independent system review
For repeated failures or a proposed replacement, request a review of the equipment, operational needs and vendor scope before committing to a project.
Common questions
Do you guarantee same-day service?
No response time is promised online. Call with the location and fault to confirm current availability.
What if the gate is unsafe?
Keep people away from the moving area and follow the property’s emergency access procedure. Do not bypass safety devices.
Get a scope that fits your entrance.
Tell us the property type, location, traffic and existing equipment. We’ll discuss the next step and what needs a site review.